Quick summary
- Email contact for privacy questions: hello@paycalcmate.au
- Main likely information sources: emails, website logs, cookies and calculator usage
- Main likely uses: operating the site, replying to you, improving the site, security and legal compliance
- You can request access or correction by email
- You can complain to paycalc MATE first and then to the OAIC if needed
1. Who this policy applies to
This Privacy Policy applies to paycalcmate.au and to information provided to paycalc MATE through the website, by email, or through other direct contact connected with the website.
In the current site build reviewed for this policy, the website is a mostly static informational and calculator website. We did not detect third-party advertising pixels or embedded sign-up forms in the page source reviewed. If those features are added later, this policy should be updated before or at the time they go live.
2. Contact details
If you have a privacy question, access request, correction request or complaint, you can contact paycalc MATE at hello@paycalcmate.au.
3. The kinds of information we may collect
Depending on how you use the website, paycalc MATE may collect or receive: your name, email address and any other information you include when you email us; technical information such as browser type, device type, operating system, approximate location based on IP address, referral source, pages viewed and timestamps; server and security logs created when the website is requested by your browser; information you choose to enter into calculators while you are using the site; and correspondence records if you send feedback, corrections or commercial enquiries.
Calculator inputs may include figures such as salary, superannuation settings, HELP or HECS status, Medicare surcharge choices, work pattern assumptions and similar financial scenario data. You should avoid entering identifying information unless it is specifically requested.
4. How information is collected
Information may be collected when you browse the site, load pages, use calculators, click links, email hello@paycalcmate.au, or otherwise contact paycalc MATE.
Information may also be collected automatically through standard web technologies such as server logs, browser requests, cookies or similar storage tools that help the website function, remember preferences or measure usage patterns.
5. Why we collect and use information
paycalc MATE may collect, hold, use and disclose personal information to operate the website, respond to messages, review correction requests, maintain website security, diagnose performance issues, improve calculators and editorial content, understand which pages are useful, and comply with legal obligations.
If you send a message, your information may also be used to reply to you, clarify your request, keep a record of the conversation and document any correction or update made because of your message.
6. Cookies, analytics and similar technologies
The website may use cookies, local storage, server logs and similar technologies to support basic site functionality, understand website traffic and improve the user experience.
As reviewed in this build, we did not identify third-party advertising pixels or obvious client-side analytics scripts in page source. If analytics tools, tag managers, heatmaps, ad pixels, A/B testing tools or remarketing technologies are added later, this policy should be updated to name them more specifically, describe the information involved and explain the purposes for which that information is handled.
7. Calculator inputs and sensitive use cases
The calculators on paycalc MATE are designed to help users model salary and tax scenarios. In general, calculator inputs are financial scenario inputs, not direct identifiers. However, financial scenario information can still be sensitive in context.
You should not submit Tax File Numbers, bank details, identity documents, full payroll records or other highly sensitive information through the website unless paycalc MATE expressly asks for that information through a secure and clearly explained process.
8. Disclosure to service providers and other third parties
paycalc MATE may disclose information to service providers that help operate the website or communications, such as hosting providers, DNS/CDN providers, website security tools, form or email providers, analytics providers, technical contractors or professional advisers.
Information may also be disclosed where required or authorised by law, for example in response to a lawful request, to protect legal rights, or to investigate misuse, fraud or security incidents.
9. Overseas disclosure
Because website infrastructure and software providers may operate globally, some information may be stored in or pass through systems located outside Australia. This can include hosting, content delivery, email, security or analytics providers.
If overseas disclosure occurs, paycalc MATE should take reasonable steps to use reputable providers and manage information in a way that is consistent with Australian privacy requirements.
10. Storage, security and retention
paycalc MATE should take reasonable steps to protect information from misuse, interference, loss, unauthorised access, modification or disclosure. Those steps may include access controls, reputable hosting, software updates, security monitoring and limiting access to information on a need-to-know basis.
No internet transmission or storage system is completely secure. Information will usually be kept for as long as reasonably necessary for the purpose for which it was collected, to respond to enquiries, maintain records, improve the website, or meet legal, tax, accounting or security obligations. It should then be deleted or de-identified when no longer reasonably required.
11. Access and correction
You can ask for access to personal information paycalc MATE holds about you, and you can ask for corrections if you believe the information is inaccurate, out of date, incomplete, irrelevant or misleading.
To make a request, email hello@paycalcmate.au and describe the information you want to access or correct. paycalc MATE may need to verify your identity before acting on the request.
12. Complaints
If you believe paycalc MATE has handled your personal information in a way that does not comply with applicable privacy requirements, please email hello@paycalcmate.au first so the issue can be investigated and addressed.
If you are not satisfied with the response, you may be able to make a complaint to the Office of the Australian Information Commissioner (OAIC).
13. Children
The website is intended for a general audience. paycalc MATE does not knowingly seek to collect personal information from children through the site in a way that is separate from ordinary website access. If you believe a child has provided personal information inappropriately, contact hello@paycalcmate.au.
14. External links
The site links to external sources such as the ATO, ABS, APRA, ASIC Moneysmart and other websites. paycalc MATE is not responsible for the privacy practices of third-party websites, and you should review their privacy policies separately.
15. Changes to this policy
This policy may be updated from time to time to reflect changes to the website, technology, providers, legal requirements or business practices. The version on this page is the current version for the site build reviewed on 17 March 2026.
16. Privacy law sources and guidance
For Australian privacy guidance, the main starting point is the Privacy Act 1988 (Cth) and the Australian Privacy Principles. OAIC guidance says an APP entity must have a clearly expressed and up-to-date privacy policy and must explain matters such as the kinds of personal information collected and held, how it is collected and held, the purposes of collection, use and disclosure, overseas disclosure, access and correction, and complaints handling. OAIC guidance also explains that reasonable steps should be taken to notify people about collection matters at or before collection, or as soon as practicable afterwards.